Portfolio

Skincare Retention

Rebuilt the welcome and post-purchase journeys around customer intent, giving a skincare store more chances to turn first orders into repeat routines.

Apparel Lifecycle

Connected campaign strategy with thoughtful segmentation, helping a growing apparel brand make email and SMS feel timely rather than crowded.

Repeat Purchase

Mapped key lifecycle moments—from first browse to replenishment—into a clearer retention plan for an e-commerce team ready to rely less on paid ads.
Novax helped us make every customer touchpoint feel more thoughtful and connected.
John Doe
Our email and SMS finally work together as part of one clear customer journey.
John Doe

Your Next Win

See how smarter email and SMS can turn more customer moments into lasting revenue. Let’s find your next growth opportunity.